How to cancel your Epoch Payment Solutions account

About Epoch Payment Solutions

Epoch Payment Solutions provides billing and customer service support to thousands of websites. The company was founded in 1996. The headquarters are located in Santa Monica, CA. The company offers a third-party billing and customer service solution to companies throughout the world.

Epoch has thousands of websites that they handle customer service and billing for. You may see Epoch.com on your billing statement. This could be true if you signed up for an online adult-based or dating website. Epoch Payment Solutions handle the billing and payment processing for various websites. Instead of dealing with the company directly, you will deal with Epoch to go over payment details as well as customer service questions or concerns. You will need to know your member ID when contacting Epoch. A member ID is a number that is attached to your purchase record. You would have received this via email once you paid for your membership. When contacting customer service, you can provide this membership ID to the agent, and the agent will then be able to access your account. If you need help finding your account information, you can enter in two of either your email address, username, card number, or membership ID. Your account details will then be generated. If you have questions regarding billing or need general customer service help, feel free to contact Epoch directly. Epoch’s staff is available 24/7 and can be reached via Skype, live chat, phone, or email. The staff can also help with technical difficulties, such as video streaming and login errors.

If you need to cancel a membership that is being billed by Epoch, we got you covered. We have compiled together a how-to guide detailing how to contact Epoch and what information you will need to effectively cancel your subscription. Please continue reading this page and follow the cancellation details as listed in the guide.

Some Account Information You Might Need
We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Billing Address
City
State/Province/Region
Zip
Email Address
First 6 and Last 4 digits of the Credit you are being charged on
Amount of Charge
Date of charge
Password
How to Cancel Epoch Payment Solutions by Web Chat
Step 1. Navigate your internet browser to http://www.epoch.com
Step 2. Click on “Chat with us”
Step 3. Type “Cancel Account”
Step 4. Fill out the page with your information where it requested to do so
Step 5. Advise the representative that you want to cancel your account
Step 6. Request that you be refunded
Step 7. Ask the representative if you will be charged again
Step 8. Ask for a verbal confirmation code or email as proof of your cancellation
Step 9. Retain the confirmation information you’re given
How to Cancel Epoch Payment Solutions by Phone (Live Agent)
Step 1. Contact the business at 1 (800) 893-8871
Step 2. Advise the representative that you want to cancel your account
Step 3. Request that you be refunded
Step 4. Ask the representative if you will be charged again
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

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Read latest news in Nigeria, daily news around the world, football news and other sports news. Get latest and updated jobs, recruitment and postcodes in Nigeria. You can play mobile friendly The Cube and Tetris games online free.

Get the most complete, accurate, and up-to-date SWIFT codes for all the banks around the world. Find mobile phone specification of all the latest and older smartphones, phablets, tablets, smart watches and PDAs. You can also read the latest news, breaking stories and top headlines for local, Nigeria and world events.